What warranty do pickleball accessories come with?

Warranty coverage varies by product. Grips have no warranty, as they are considered consumable items. Bags include a warranty that depends on the brand and manufacturer—some offer 6 months, others up to a year. Protective glasses come with their own individual warranty and after-sales support. If you’re unsure about a specific product, our team can confirm the exact coverage before you buy.

How do I choose the right accessories, such as bags, grips, or eyewear?

Choosing the right accessories depends on how often you play and what you need on court. Lighter, tackier grips are great for extra control or sweat management, while bags vary from simple sling bags to full tournament backpacks with multiple compartments. Eyewear provides protection and visibility for fast rallies. If you need help deciding, our team is always happy to guide you.

Do accessories like grips and weighted tape impact my gameplay?

Yes, accessories can make a noticeable difference to how you play. Grips improve comfort, control, and sweat absorption, helping you maintain a secure hold during long matches. Weighted tape can subtly adjust the balance and overall feel of your paddle, adding stability or power depending on where it’s applied. These small changes can have a big impact on your performance and playing style.

How long will my pickleball accessories take to arrive?

We aim to ship all orders the same day using Royal Mail Tracked 48, which typically arrives within 2 working days. If you need your accessories sooner, expedited shipping is available upon request for an additional fee.

How do I choose the right pickleballs?

Just like paddles, pickleballs can influence your style of play. If you’re just getting started, we recommend lighter balls like the HEAD 26, as they’re easier to control. As you grow more confident, you can move to harder, heavier balls for more speed and a truer bounce. If you need help choosing, we’ve created a helpful video guide, or you can call us directly for personalised advice.

Indoor vs Outdoor Pickleballs

Indoor pickleballs are usually softer with larger holes, which gives you more control and creates a slightly slower pace. They’re ideal for gym floors or indoor courts. Outdoor pickleballs, on the other hand, are harder with smaller holes, making them better suited to handle wind, rougher surfaces, and faster rally speeds. If you regularly play in both environments, we also offer mixed multi-packs so you always have the right ball for any court.

How long do pickleballs last?

Durability depends on the ball type and playing surface. Outdoor balls tend to wear out faster due to harder surfaces and weather, while indoor balls usually last longer. Most players replace their balls when they crack, lose shape, or feel noticeably softer .

What types of pickleball nets are available?

We stock portable/semi-permanent portable nets, these nets are lightweight, easy to move, and perfect for temporary setups at parks, clubs, or home. The Swift Net 2.1 is the industry leader in semi permanent/portable nets.

What is the regulation height for a pickleball net?

A regulation pickleball net measures 36 inches at the sidelines and 34 inches at the centre . All the nets we sell meet official specifications so you can play with confidence.

How do I choose the right net for me?

If you need something quick to set up and store, a portable net is ideal. For a permanent court, a heavier, more durable net system is best. Our team can help you pick the right net based on your space and playing style.

How long will my net take to arrive?

We aim to ship all orders the same day using Royal Mail for smaller items and DPD Tracked for Larger Items such as nets, which usually arrives within 2 working days . If you need your net faster, expedited shipping is available for an additional fee.

Diadem Hero v2 Starter Kit at The Pickleball Store

Diadem

Hero Pickleball Starter Kit

Name: Hero Pickleball Starter Kit
Brand: Diadem
SKU: Dia0005
Price: 64.99 GBP
Availability: InStock

£64.99

5.0

Skill Level:

Beginner Intermediate Advanced

Quantity:

In stock

Diadem Hero Pickleball Starter Kit

£64.99

The Set

Introducing the Diadem Hero Pickleball Starter Kit, a great choice for first-time pickleball players and clubs starting their pickleball journey. This complete set includes two USAPA approved Diadem Hero paddles, built with a premium graphite face, a forgiving sweet spot, and an ergonomic handle for comfortable play.

The kit also includes a durable carry bag and outdoor pickleballs, making it easy to get started straight away.

Whether you’re a beginner, an improver, or a club, the Diadem Hero Pickleball Starter Kit provides everything you need to step onto the court with confidence.

Included in this bundle

2 x Diadem Hero paddles
2 x outdoor pickleballs
1 x mesh carry bag

Skill Level

Beginner

USAP Approved

Yes

FAQs

Have a question ? We are here to help.

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h

How do I choose the right pickleball paddle?

Everyone’s playing style is different, so there’s no one-size-fits-all paddle. We recommend starting with our Paddle Picker Quiz to narrow down options. You can also watch our YouTube pickleball paddle reviews, ask players at your local club, or chat with our team via live chat or phone for personalised recommendations.

How long will my paddle/Order take to arrive?

We aim to ship all paddle orders the same day using Royal Mail Tracked 48, which typically arrives within 2 working days. Need it faster? Expedited shipping is available upon request for an additional fee.

What’s your return policy on paddles?

If your paddle isn’t the right fit, you can return it within 30 days as long as it’s in new, unused condition. Just contact our support team to arrange a hassle free return or exchange.

Do pickleball paddles come with a warranty?

Yes. Most major brands include a manufacturer's warranty, typically covering defects in materials or workmanship such as core crushing, delamination . Warranty length varies by brand, and our team is happy to help you submit a claim if needed.